Watch the following Instructional Videos and read the FAQs
prior to running your Rental FSM Unit

Reordering Electrode Pads

Need New Electrode Pads? 


First: did you know your electrode pads are REUSABLE? 


If they lose adhesive, simply get them wet with water and you can use a band-aid, an ace bandage, or athletic tape to keep them in contact with the skin.


If you do decide that you'd like to order more electrode pads, here's where we get ours.  Any standard TENS unit electrode pads work for your device. 

  • Click here for the 2 x 2" Electrode pads (for special cases or small application)

  • For the larger electrode pads (recommended for most cases), click here. 



Q: What do I do if the battery dies?

A: Your unit takes two AA batteries.  Carefuly slide the unit out of the plastic case, flip it over, slide the cover off and change the batteries.  Replacement batteries not included in your rental. 

Q: How much water do I need to drink?

A: When you're coming in for an appointment, you should have sipped 32 oz of pure, unadulterated water (not tea or coffee or Gatorade) in the 2 hours before the appointment.  If you are using FSM daily at home, you may notice that your body feels more dehydrated: FSM requires more water than most people typically drink in order to work optimally. 1-2 eight-oz glasses of water per hour until 6:00 pm is sufficient for most people.  If you have a hard time feeling hydrated or want to optimize your treatment effect, we recommend 20 drops of trace minerals 1-2x per day, available in the office. 

Q: How do I know if a protocol is helping me?

A: The most obvious positive responses to FSM include the 'dorph' (endorphin) response, feeling relaxed, feeling floaty, feeling a type of 'high' or all-over good feeling, feeling buzzed, feeling a reduction in pain, falling asleep, feeling warmth anywhere in the body (even outside of where the electrode pads are placed), feeling tingly, feeling drowsy, and other pleasant sensations.  Some people feel nothing until they wake up the next day or even 2 days after when they notice an increase in energy, decrease in pain, or overall improvement in wellbeing. 

Q: What if I feel an increase in pain during or after a protocol?

A: Since FSM is very good at reducing inflammation (protocols on your unit that reduce inflammation are indicated with an asterisk (*)), if you feel an increase in pain after a protocol, this usually means that there is an occult (hidden) infection that you may not have known about that needs to be addressed.  If this happens, STOP the protocol that you are running, make an appointment or contact Dr. Jessie immediately for specific instructions.  The most common places for an occult infection include the jaw, but can occur anywhere in the body. 

Q: What if I feel sore, body aches, nausea, dizziness, or other unpleasant responses to a protocol?

A: This is likely a Herx (detoxification) reaction.  Since FSM increases ATP production in your cells by up to 500%, your body can initiate a detox reaction to certain protocols, because with the extra energy available in the cells, they are able to excrete toxins more efficiently.  Sometimes, this indicates that you simply need to drink more water.  The Herx response is actually a good sign: it means we are onto the root cause of your issues; it is also a sign that we need to support your detox pathways and may need to shift your plan of care to address these issues first.  Sometimes, we simply need to have you decrease the microamps to 40 or 20 in order for your body to best integrate the protocol.  If you have a Herx response, STOP the protocol and make an appointment or contact Dr. Jessie.

Q: How do I delete a protocol from a Batch I programmed?

A: Navigate to the protocol you would like to delete.  Press and HOLD the STOP button for 5 seconds. That line should now say "Empty Slot"

Q: How can I tell if my leads are still working?

A: Preform the Water Test: while the unit is running a protocol, submerse all four leads into a cup of water.  If the leads are not working, the CH1 or CH2 (or both) red lights will turn on or blink.  If they are working, the lights will turn off.

Q: How frequently can I run ____ protocol.  

A: That depends on the protocol.  Some are fine to run once or even twice per day.  With others, it's recommended to run only once per week.  Check with your Plan of Care provided by Dr. Jessie.

Q: Can I use the unit on my husband / daughter / neighbor?

A: The official answer is NO.  Think of this unit as a prescription drug.  It was prescribed to you.  A detailed history was taken to determine the best frequency combinations for your body, and running the unit on someone arbitrarily could pose problems.  Discuss this with Dr. Jessie if you need more clarity

Q: What are the best kind of towels to use for FSM?

A: Some patients have reported using thinner towels (like tea towels or flour sack towels) or even bandanas that tie easily around joints seem to work better than thick, fluffy towels. I would recommend organic towels & using unscented, organic laundry detergents as you want to make sure what's getting pushed into your system is non-toxic. 

Q: My channel lights are off.  What does that mean?

A: Your channel lights should be off: that means the unit is working appropriately.  If your channel lights are FLASHING or ON, that means that the current is being obstructed somehow and not running correctly.  Check the lead plug-ins, check that your electrodes or alligator clips are appropriately attached, make sure you don't have lotion on your skin, or run the Water Test (see FAQ #2 above). 

Q: Any other tips for keeping the towels adhered?

A: Wrap saran wrap around the towel and alligator clip to keep things in place easily and to keep warm.  Use an ace bandage wrapped around a plastic bag over the wet towel.  Put on your rain jacket over the setup to keep warm.  Use a clip chip to keep the towel in place.  Use a thinner towel that you can tie on, or tie bandanas together and use them in place of a towel. 

If you have any questions about your unit, don't hesitate to schedule a follow-up appointment or send Dr. Jessie a message through the Charm portal. 

Got Ideas? 

When this episode of care with your Rental Unit is over, we will be sending you a SURVEY of your experience. 


You are also welcome to leave feedback about your experience at any time at this link

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Thank you for helping us make this
rental experience as positive as possible.